1. Service Overview
This platform provides cryptocurrency refund services to help users resolve fund issues caused by transaction disputes or operational errors.
2. Collateral Requirement
Each refund request requires a 200 USDT deposit as collateral. This ensures the validity of requests and prevents service abuse.
3. Service Fee
Upon successful refund, a 2.5% service fee will be deducted. Both the collateral and remaining refund amount will be returned to the original wallet address.
4. Processing Time
Refund requests are typically reviewed within 3-7 business days. Approved refunds are processed within 1-3 business days.
5. Fraudulent Claims
Fraudulent or malicious refund requests will result in forfeiture of the collateral, and we reserve the right to pursue legal action.
6. Privacy Policy
We strictly protect user privacy. All submitted information is used solely for refund processing and will not be shared with third parties.
7. Disclaimer
We cannot guarantee all refund requests will be successful. Final decisions depend on review outcomes and evidence provided. We are not responsible for delays caused by blockchain network congestion or force majeure events.
